THE ISO STANDARDS

West Midlands Quality Centre offers advice on and support for three main Standards – ISO 9001:2000, ISO 14001:2004 and OHSAS 18001, and can also cover other Standards on request.

ISO 9001:2000

ISO 9001 is an internationally recognised standard for quality. It is based on eight key management principles, which are:

• Customer Focus
• Leadership
• Involvement of people
• Process approach
• System approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relationships

ISO 14001:2004

ISO 14001 is an international standard that specifies a process for controlling and improving a companys environmental performance, and consists of:

• General requirements
• Environmental policy
• Planning
• Implementation and operation
• Checking and corrective action
• Management review

OHSAS 18001

OHSAS 18001 is the assessment specification for Occupational Health & Safety Management Systems. It addresses the following key areas:

• Planning for hazard identification, risk assessment and risk control
• OHSAS management programme
• Structure and responsibility
• Training, awareness and competence
• Consultation and communication
• Operational control
• Emergency preparedness and response
• Performance measuring, monitoring and improvement