Programme Aim
The SFEDI Endorsed Award for Business Gateway Officers is designed to demonstrate that you can provide quality, up-to-date, accurate and appropriate Business Link information, which will help small business owners/managers to develop and operate their business.
Business Link Gateway Framework
The award is made up of six sections based on the SFEDI National Occupational Standards for Business Information and Business Link Gateway:
- Personal Professional Development
- Dealing with initial business information enquiries with regard to Business Link services
- Researching and providing clients with the Business Link information they need
- Contributing to administering, promoting and improving the business gateway service
- Providing and maintaining the materials needed to deliver an effective business gateway service
- Knowing how a small business works
It may be appropriate for some Business Link Gateway staff to consider section 2 of the Business Link Broker Endorsed Award.
Who is this award for?
This award is for those who are in work in a Business Link Gateway role, including dealing with enquires from clients, undertaking research where necessary, directing clients to appropriate Business Link services to suit their needs, and working with colleagues and contacts in an effective manner.Delivery
Every candidate will have a personal assessor allocated to them.
A typical journey towards achieving the qualification will involve:
- Completion of a self-assessment against the award framework
- An initial meeting with your assessor to review your existing skills/current role. Together you will plan how you will demonstrate that you meet the standards and how you will fill any gaps through a development plan.
- Observation(s) by your assessor of you carrying out your role, feedback and discussion.
- Gathering evidence to demonstrate that you meet the requirements of the qualification.
- A final professional discussion and agreement of ongoing professional development.
You would normally be expected to complete the qualification within 12 months.
What about training and development?
As with other SFEDI awards, you are not required to attend specific courses or programmes of study. Where you identify a gap in your knowledge or performance you decide, in consultation with your assessor, how you will fill that gap.
WMQC offers various workshops and/or mentoring to meet your specific needs. Your assessor will be able to discuss these with you.
Want to know more?
If you would like further information, an application form, or an informal chat about this award, please contact:
Programme Manager
Linda Henry
024 7656 1500
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